Digital transformation is often understood as simply the adoption of new technologies, boasting buzzwords like Cloud, AI, ML, Blockchain, IIOT, etc. But from my perspective, it goes beyond that, requiring a fundamental shift in how organizations operate and deliver value to their customers. To understand digital transformation in a very simple way, we can draw inspiration from the Sanskrit concept of "trinetra," referring to the three eyes of the Hindu God Shiva. This symbolizes his ability to perceive the past, present, and future. So, in a similar manner, the 3 I's (eyes) of digital transformation, viz. Innovate, Implement, and Improve, also provide a holistic framework for navigating the complex journey of transformation. Innovation is the first "eye" that involves visionary thoughts and creating a future where the organization thrives. This means looking for transformative changes that can redefine the industry. It could involve delivering a unique customer ...
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